Steve's blog

A blog about what's going on in Analysis UK...

SmartStamp feedback.

Isn’t this typical, I don’t post for ages then I post twice in one day!

This is a call out to all SmartStamp users who like me are disappointed with the application and feel a few simple improvements would make a massive difference and reduce a lot of frustration.

Royal Mail are conducting a survey to get feedback on the product and on the SmartStamp web site. Please take the time to visit the SmartStamp Website and fill in the questionnaire (you should get a pop up asking if you wish to take part in the questionnaire if it’s still running).

Don’t let me put you off SmartStamp though, if you are selling books, CD’s, DVD’s etc then it is a great way to avoid the queue at your local post office which can be a huge time saver, just launch the application, after some fiddling hit print and you have a little stamp all ready to put on your package then drop it in the post (or skip the queue at the post office and drop it at the counter or in the bag).

The SmartStamp application has some great potential with the ever increasing eCommerce market and the increase in home based businesses. Being able to print a little stamp is a huge benefit, even if it does require me to alter a multitude of settings every time I launch the application just to be able to do the same thing I do every time and create a simple stamp.

I have to say I’m still hugely disappointed that Royal Mail choice to charge so much to rent the application, I believe it’s cheaper than franking but then at least you get some discount on the postage with franking. This is after all just another way to allow you to purchase Royal Mail’s main product, postage.

You also have to watch out when you post your package as the stamp has a short life and if you miss the post your stamp may not be valid the next day.

SmartStamp is a registered trademark of Royal Mail. All views expressed in my blog entries are personal views and do not represent the views of Analysis UK Ltd or anybody/business related to Analysis UK Ltd other than my self.

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